Privacy Policy

VAL, workforce app. Last updated October 8, 2026.

VAL is a private workforce app provided to tire shops for their employees. It is not for the general public, and you use it as a member of a shop's team. Below is what we collect and why.

VAL is operated by Future 42 LLC ("we") and provided to your employer, your tire shop. Your shop decides which employees use the app and how the performance, task, and coaching data is used in employment decisions; VAL processes this data on your shop's behalf to provide and operate the app.

What we collect

Phone number & account IDs: your phone number signs you in (phone number + password) and identifies your records. Creating an account also assigns you an internal user ID, and your shop's rep login code is attached to your sales numbers.
Sales performance: your daily/monthly numbers, pulled from your shop's end-of-day reports and from sales you log yourself in the app.
Motivation profile: your answers to the optional motivation quiz, used to tailor coaching.
Training & points: modules completed, points earned, rewards redeemed.
Task photos & location: when you submit before/after proof of a completed task, we store the photos and your device's location at the moment of submission to confirm the work was done on-site.
Time clock location: if your shop uses the time clock, we may request your device's location once when you punch, including its accuracy, to check the shop geofence. A denied, timed-out, or unavailable location does not block the punch and may send it to a manager for review. We do not collect location continuously, between punches, or in the background.
Chat messages: your conversations with the in-app assistant are saved to your account so you can revisit them and so the assistant can use your recent messages as context.
Voice input: some text boxes have a mic button so you can speak instead of type. Your speech is turned into text by your device's speech service (Apple on iPhone, Google on Android and in Chrome), which may process the audio on its servers under its own terms. We never receive, record, or store the audio itself; only the text that appears in the box is saved, and only if you submit it. The mic is used solely while you hold a dictation session open and only after you grant the microphone permission.
Kudos & notes: shout-outs you send to teammates are stored with your name and the recipient's, and are visible to the team.
Profile photo: if you upload a profile picture, it is stored and shown to your team inside the app.
Push token: if you enable notifications, to send reminders and updates.
Sign-in security logs: we record sign-in attempts (including IP address and browser/device info) to protect accounts against unauthorized access.

Customer records your shop keeps

Staff can also save business records about the shop's customers (for example, VIP fleet contacts: name, phone, and vehicles). Those records belong to your shop, are used only to serve its customers, and your shop is responsible for handling them in line with the law.

How we use it

To run your shop's coaching, training, and rewards program. We do not sell personal information or share it with advertisers. De-identified, aggregated operational data may be retained to improve the product. Data is stored securely and accessed only by your shop's owner, manager, and the app's administrator. Your shop's owner and manager can see the time, date, and punch-verification result for time-clock punches, plus task-submission evidence. Raw punch coordinates are available only for the short retention period described below.

Service providers

We use a set of providers to run the app, each receiving only the data needed for its function: Supabase (database, file storage, sign-in), Vercel (hosting), Anthropic (AI assistant, coaching notes, and translations), Amazon Web Services (models and training-content search), Google (sign-in, end-of-day mailbox, Android push, and Google Voice for in-app support calls when that line is on), Apple (sign-in and iOS push), Tango (gift-card delivery for rewards: name, delivery email or phone, and award amount), and Stripe (shop billing when the owner connects payment). If a feature is off, that provider does not receive that data. Twilio no longer sends staff SMS or new phone sign-ups. QuickBooks, Sentry, and PostHog are no longer in the product. Each processes your data only on our behalf; none uses it for advertising.

AI

The in-app assistant and the daily coaching notes are generated using Anthropic's Claude and Amazon Bedrock. Your questions and relevant numbers leave our database to produce those answers. Training-content search uses Amazon Titan embeddings on AWS. We instruct those vendors not to train models on this data. We are collecting the data-processing terms that back that instruction.

Chat connectors

You can connect a chat app, such as Claude, ChatGPT, or Grok, to this account. That connection can read and change what this account can already see in VAL. VAL does not train on that data. VAL runs through Amazon Bedrock with Zero Data Retention. The chat app is separate. Unless that app is on a Team or Enterprise plan, or a plan with Zero Data Retention, or you have turned training off, that company may use the chat to train its models. VAL cannot see which plan you are on. You are responsible for using a plan that fits how the store handles customer and employee data. Connecting does not transfer ownership of store data. You can disconnect the app from Account.

Your choices

Location, microphone, and notification access are optional iOS permissions, and you can turn any of them off at any time in iOS Settings > VAL. If you turn off location, your punch is still recorded and may be marked for manager review; task-proof photos can still be submitted without on-site location verification. Every mandatory punch, training, notice, acknowledgment, and correction flow is also available on a shop computer or through a manager. Turning off the microphone only disables voice dictation, you can always type instead. Turning off notifications stops reminders, your account and data are unaffected.

Retention, security & changes

Retention: we keep your records while you work at your shop, and afterward only as long as needed for your shop's record-keeping obligations (for example, payroll and time records); then we delete or anonymize them. You can also delete your data yourself at any time (see below). Security: data is encrypted in transit and at rest, and access is restricted by role; no system is perfectly secure. If a breach affects your data, we will notify your shop and you as required by law. Changes: if this policy changes materially, we will update this page and the date above. Scope: this app is a workplace tool provided through your employer; it does not change your employment terms, and your employer's own policies govern your employment.

Deleting your data

You can delete your account and your data at any time from the in-app Account page, by contacting your shop's administrator, or by emailing scale@ftr42.com. Deletion removes your profile, motivation answers, points, training history, task submissions and their photos, profile photo, push token, and chat history. Exact time punches, wage calculations, pay-rate history, punch edits, required notices and acknowledgments, and payroll exports may be retained for seven years to meet the shop's record-keeping obligations. Raw latitude, longitude, and accuracy from a punch are removed after 30 days unless a legal hold or another documented legal requirement applies.

State privacy rights (CCPA/CPRA): VAL acts as a "Service Provider" (data processor) under the California Consumer Privacy Act (Cal. Civ. Code § 1798.140(ag)), while your shop acts as the "Business" (data controller). Store owners and managers have a self-serve DSAR tool in the Store Operations Hub to process customer deletion requests. Entering a customer's phone number scrubs that customer's PII across inspection logs, text threads, and marketing lists within 60 seconds, generating an immutable timestamped compliance receipt. Consumers can submit requests directly to their local shop or to scale@ftr42.com, and we route them to the shop for verification.

Peer benchmarks (shop owners)

If your shop uses peer comparisons or best-practice insights, see how we handle de-identified aggregates in our Peer Benchmarks & Best Practices Privacy Policy. That policy supplements this one; your identifiable shop data is never shown to other customers.

Children

VAL is a workplace tool for shop employees. It is not directed at children under 13, and we do not knowingly collect data from children under 13. If you believe a child provided us data, email scale@ftr42.com.

Tracking and advertising

We do not track users across third-party apps or websites. We do not use Apple's advertising identifier (IDFA). We do not sell personal information and we do not share it for third-party advertising. We do not post a “Do Not Sell My Personal Information” link because we do not sell personal information.

Contact

VAL is operated by Future 42 LLC (Utah). For privacy questions or data requests, email scale@ftr42.com(privacy@ftr42.com reaches the same inbox), see also our Support page. For questions about how your shop uses this data, contact your shop's owner or manager.

Privacy Policy

VAL, workforce app. Last updated October 8, 2026.

VAL is a private workforce app provided to tire shops for their employees. It is not for the general public, and you use it as a member of a shop's team. Below is what we collect and why.

What we collect

Phone number & account IDs: your phone number signs you in (phone number + password) and identifies your records. Creating an account also assigns you an internal user ID, and your shop's rep login code is attached to your sales numbers.
Sales performance: your daily/monthly numbers, pulled from your shop's end-of-day reports and from sales you log yourself in the app.
Motivation profile: your answers to the optional motivation quiz, used to tailor coaching.
Training & points: modules completed, points earned, rewards redeemed.
Task photos & location: when you submit before/after proof of a completed task, we store the photos and your device's location at the moment of submission to confirm the work was done on-site.
Time clock location: if your shop uses the time clock, we may request your device's location once when you punch, including its accuracy, to check the shop geofence. A denied, timed-out, or unavailable location does not block the punch and may send it to a manager for review. We do not collect location continuously, between punches, or in the background.
Chat messages: your conversations with the in-app assistant are saved to your account so you can revisit them and so the assistant can use your recent messages as context.
Voice input: some text boxes have a mic button so you can speak instead of type. Your speech is turned into text by your device's speech service (Apple on iPhone, Google on Android and in Chrome), which may process the audio on its servers under its own terms. We never receive, record, or store the audio itself; only the text that appears in the box is saved, and only if you submit it. The mic is used solely while you hold a dictation session open and only after you grant the microphone permission.
Kudos & notes: shout-outs you send to teammates are stored with your name and the recipient's, and are visible to the team.
Profile photo: if you upload a profile picture, it is stored and shown to your team inside the app.
Push token: if you enable notifications, to send reminders and updates.
Sign-in security logs: we record sign-in attempts (including IP address and browser/device info) to protect accounts against unauthorized access.